Disaster Recovery Support

Solutions-Architect-Associate

  • Starting at

  • Response SLAResponse SLA
  • Support OptionsSupport Options
  • Portal Services:
    Portal Services:
  • AWS Management PortalAWS Management Portal
  • Stop/Terminate/Reboot InstancesStop/Terminate/Reboot Instances
  • Perform SnapshotsPerform Snapshots
  • Daily Spend StatisticsDaily Spend Statistics
  • Real-Time Monitoring GraphsReal-Time Monitoring Graphs
  • Daily SnapshotsDaily Snapshots
  • Restore from SnapshotRestore from Snapshot
  • Monitoring & Remediation:
    Monitoring & Remediation:
  • 24/7 Monitoring of CPU, Memory, Disk and I/O24/7 Monitoring of CPU, Memory, Disk and I/O
  • 8/5 Standard Remediation8/5 Standard Remediation
  • 24/7 Application or Website Monitoring24/7 Application or Website Monitoring
  • Log Maintenance & RotationLog Maintenance & Rotation
  • 24/7 Standard Remediation24/7 Standard Remediation
  • 24/7 Emergency Access to Engineering24/7 Emergency Access to Engineering
  • Log Review & Monthly RecommendationsLog Review & Monthly Recommendations
  • Support Services:
    Support Services:
  • Account ManagerAccount Manager
  • Coordinated OS Updates & MaintenanceCoordinated OS Updates & Maintenance
  • Firewall/VPN ManagementFirewall/VPN Management
  • General DataBase Support & MaintenanceGeneral DataBase Support & Maintenance
  • AWS Business SupportAWS Business Support
  • Config, Cloud & Security ArchitectureConfig, Cloud & Security Architecture
  • Log Analysis & TroubleshootingLog Analysis & Troubleshooting
  • Dedicated Senior EngineerDedicated Senior Engineer
  • Application Services:
    Application Services:
  • Application Installation & ConfigurationApplication Installation & Configuration
  • Application UpdatesApplication Updates
  • Kerio Support & ManagementKerio Support & Management
  • Web Server / WordPress SupportWeb Server / WordPress Support
  • WooCommerce SupportWooCommerce Support
  • UniBasic/dL4 SupportUniBasic/dL4 Support

  • Self-Managed

  • STANDARD

    $75/month

    per server

  • Response SLANext Business Day
  • Support OptionsTicket
  • Portal Services:
  • AWS Management Portalyes
  • Stop/Terminate/Reboot Instancesyes
  • Perform Snapshotsyes
  • Daily Spend Statisticsyes
  • Real-Time Monitoring Graphs
  • Daily Snapshots
  • Restore from Snapshot
  • Monitoring & Remediation:
  • 24/7 Monitoring of CPU, Memory, Disk and I/O
  • 8/5 Standard Remediation
  • 24/7 Application or Website Monitoring
  • Log Maintenance & Rotation
  • 24/7 Standard Remediation
  • 24/7 Emergency Access to Engineering
  • Log Review & Monthly Recommendations
  • Support Services:
  • Account Manager
  • Coordinated OS Updates & Maintenance
  • Firewall/VPN Management
  • General DataBase Support & Maintenance
  • AWS Business Support
  • Config, Cloud & Security Architecture
  • Log Analysis & Troubleshooting
  • Dedicated Senior Engineer
  • Application Services:
  • Application Installation & Configuration
  • Application Updates
  • Kerio Support & Management
  • Web Server / WordPress Support
  • WooCommerce Support
  • UniBasic/dL4 Support

  • Managed Infrastructure

  • SILVER

    $250/mo. minimum

    $125 per server

  • Response SLA4 Business Hours
  • Support OptionsTicket
  • Portal Services:
  • AWS Management Portalyes
  • Stop/Terminate/Reboot Instancesyes
  • Perform Snapshotsyes
  • Daily Spend Statisticsyes
  • Real-Time Monitoring Graphsyes
  • Daily Snapshotsyes
  • Restore from Snapshot
  • Monitoring & Remediation:
  • 24/7 Monitoring of CPU, Memory, Disk and I/Oyes
  • 8/5 Standard Remediationyes
  • 24/7 Application or Website Monitoring
  • Log Maintenance & Rotation
  • 24/7 Standard Remediation
  • 24/7 Emergency Access to Engineering
  • Log Review & Monthly Recommendations
  • Support Services:
  • Account Manageryes
  • Coordinated OS Updates & Maintenance
  • Firewall/VPN Management
  • General DataBase Support & Maintenance
  • AWS Business Support
  • Config, Cloud & Security Architecture
  • Log Analysis & Troubleshooting
  • Dedicated Senior Engineer
  • Application Services:
  • Application Installation & Configuration
  • Application Updates
  • Kerio Support & Management
  • Web Server / WordPress Support
  • WooCommerce Support
  • UniBasic/dL4 Support

  • Managed Operations

  • GOLD

    $500/mo. minimum

    $250 per server

  • Response SLA2 Business Hours
  • Support OptionsTicket
    Phone
  • Portal Services:
  • AWS Management Portalyes
  • Stop/Terminate/Reboot Instancesyes
  • Perform Snapshotsyes
  • Daily Spend Statisticsyes
  • Real-Time Monitoring Graphsyes
  • Daily Snapshotsyes
  • Restore from Snapshotyes
  • Monitoring & Remediation:
  • 24/7 Monitoring of CPU, Memory, Disk and I/Oyes
  • 8/5 Standard Remediationyes
  • 24/7 Application or Website Monitoringyes
  • Log Maintenance & Rotationyes
  • 24/7 Standard Remediation
  • 24/7 Emergency Access to Engineering**
  • Log Review & Monthly Recommendations
  • Support Services:
  • Account Manageryes
  • Coordinated OS Updates & Maintenanceyes
  • Firewall/VPN Managementyes
  • General DataBase Support & Maintenanceyes
  • AWS Business Support
  • Config, Cloud & Security Architecture
  • Log Analysis & Troubleshooting
  • Dedicated Senior Engineer
  • Application Services:
  • Application Installation & Configurationyes
  • Application Updatesyes
  • Kerio Support & Management
  • Web Server / WordPress Support
  • WooCommerce Support
  • UniBasic/dL4 Support

  • Private Managed Cloud

  • PLATINUM

    Call

  • Response SLA1 Business Hour
  • Support OptionsTicket
    Phone
  • Portal Services:
  • AWS Management Portalyes
  • Stop/Terminate/Reboot Instancesyes
  • Perform Snapshotsyes
  • Daily Spend Statisticsyes
  • Real-Time Monitoring Graphsyes
  • Daily Snapshotsyes
  • Restore from Snapshotyes
  • Monitoring & Remediation:
  • 24/7 Monitoring of CPU, Memory, Disk and I/Oyes
  • 8/5 Standard Remediationyes
  • 24/7 Application or Website Monitoringyes
  • Log Maintenance & Rotationyes
  • 24/7 Standard Remediationyes
  • 24/7 Emergency Access to Engineeringyes
  • Log Review & Monthly Recommendationsyes
  • Support Services:
  • Account Manageryes
  • Coordinated OS Updates & Maintenanceyes
  • Firewall/VPN Managementyes
  • General DataBase Support & Maintenanceyes
  • AWS Business Supportyes
  • Config, Cloud & Security Architectureyes
  • Log Analysis & Troubleshootingyes
  • Dedicated Senior Engineeryes
  • Application Services:
  • Application Installation & Configurationyes
  • Application Updatesyes
  • Kerio Support & Managementyes
  • Web Server / WordPress Supportyes
  • WooCommerce Supportyes
  • UniBasic/dL4 Supportyes

Managed Cloud Suppport

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